Terms and Conditions
01Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the BrighterLevel website and services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
02Our Services
BrighterLevel provides website design, digital marketing, and business growth systems for local businesses. The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate proposal or agreement between you and BrighterLevel, which works together with these Terms.
03Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Services. If you use the Services on behalf of a business, you represent that you are authorized to bind that business to these Terms.
04Client Responsibilities
To help us deliver the Services, you agree to:
- Provide accurate, complete, and timely information, content, and access
- Review deliverables and give feedback within reasonable timeframes
- Hold the rights to any materials you provide to us for use in your project
- Use the Services in a lawful manner and in line with these Terms
05Fees and Payment
Fees, billing schedules, and payment terms are described in your proposal or agreement. Unless stated otherwise, invoices are due as specified, and late or missed payments may result in paused work or suspension of the Services. Fees are non-refundable except where required by law or expressly agreed in writing.
06Intellectual Property
BrighterLevel retains ownership of its pre-existing methods, templates, code, and tools. Unless your agreement states otherwise, ownership of final custom deliverables transfers to you upon full payment. You grant us permission to display completed work in our portfolio and marketing unless you request otherwise in writing.
All content on this website, including the BrighterLevel name and logo, is owned by BrighterLevel or its licensors and may not be used without permission.
07Acceptable Use
You agree not to:
- Use the Services for any unlawful, harmful, or fraudulent purpose
- Attempt to gain unauthorized access to our systems or disrupt the Services
- Copy, resell, or misuse our content, code, or materials
- Infringe the rights of BrighterLevel or any third party
08Third-Party Services
The Services may rely on or integrate with third-party platforms and tools. Those services are governed by their own terms, and BrighterLevel is not responsible for their availability, performance, or actions.
09Disclaimers
The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While we work to deliver strong results, we do not guarantee specific outcomes, rankings, traffic, leads, or revenue, as these depend on many factors outside our control.
10Limitation of Liability
To the fullest extent permitted by law, BrighterLevel will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from your use of the Services. Our total liability for any claim will not exceed the amount you paid to us for the Services giving rise to the claim.
11Indemnification
You agree to indemnify and hold harmless BrighterLevel and its team from any claims, damages, or expenses arising out of your use of the Services, your content, or your breach of these Terms.
12Term and Termination
These Terms apply while you use the Services. Either party may end an engagement as described in the applicable agreement. We may suspend or terminate access to the Services if you breach these Terms. Provisions that by their nature should survive termination will continue to apply.
13Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules. Any dispute will be handled in the state or federal courts located in Virginia, and you consent to their jurisdiction.
14Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the date above. Your continued use of the Services after changes take effect means you accept the updated Terms.
15Contact Us
Questions about these Terms can be sent to [email protected].